As I recently sat in the airport waiting for my flight, I became fascinated by watching and listening to people on their phones. What astonished me the most was how much “confidential” business information really was not confidential. During a 30 minute wait, I sat near a gentleman who proudly wore his employer’s logo on his golf shirt and jacket. He also loudly explained, while on his phone, that this same company’s anticipated product now had at least a two-year waiting period for FDA approval. He declared a number of strategies in terms of how the company should proceed with sales and marketing to explain this delay should it “become public.” And, of course, he stressed to the person on the other end of the phone that “all of this is highly confidential.” Two-year wait period? FDA approval? Sales and marketing strategies? Highly confidential? Hardly! In less than 10 minutes, I knew:
- the company name
- the company’s anticipated product
- the wait period for FDA approval and
- sales and marketing strategies to handle this delay